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Peter Hernon

All books by Peter Hernon

(Displaying 3 Books)

Delivering satisfaction and service quality

Delivering satisfaction and service quality

Hernon, Peter.

Developing collections of U.S. government publications

Developing collections of U.S. government publications

Hernon, Peter.

Improving the quality of reference service for government publications

Improving the quality of reference service for government publications

Charles R. McClure

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