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Ko de Ruyter

All books by Ko de Ruyter

(Displaying 5 Books)

Dissatisfaction management

Dissatisfaction management

Ko de Ruyter

Handbook of Research on Customer Loyalty

Handbook of Research on Customer Loyalty

Debbie I. Keeling

Oxford Handbook of Individual Differences in Organizational Contexts

Oxford Handbook of Individual Differences in Organizational Contexts

Aybars Tuncdogan

Qualitative market research

Qualitative market research

Ko de Ruyter

Research on international service marketing

Research on international service marketing

Ko de Ruyter

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