The M-Factor

Lynne C Lancaster

The definitive guide to turning the Millennials' great expectations into even greater resultsThe Millennial generation (those born between 1982 and 2000) has rapidly entered the workforce in greater numbers, but its introduction to the workplace has been anything but seamless. In fact, many companies already report attention-grabbing stories about:the mother who called HR to complain when her Millennial daughter got a mediocre performance review;the new hire who dialed the CEO directly to tell him what the company could be doing better;the young employee who revealed a confidential new product on her Facebook page before it was made public.Clashes like these are happening in workplaces around the world, and they leave leaders and coworkers scratching their heads and wondering, "What do these Millennials want? Why are they so different? How do we get the good ones in the door? How do...