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What we know about emotional intelligence
Emotional intelligence (or E.I.) is the ability to perceive, regulate, and communicate emotions, to understand emotions in ourselves and others. It has been the subject of best-selling books, magazine cover stories, and countless media mentions. It has been touted as a solution for problems ranging from relationship issues to the inadequacies of local schools. But the media hype has far outpaced the scientific research on emotional intelligence. In this book about emotional intelligence, three experts who are actively involved in research into E.I. offer a state of the art account of E.I. in theory and practice. They tell us what we know about E.I. based not on anecdote or wishful thinking but on science. E.I. promises a new means for achieving success and personal happiness. Coaches and consultants offer E.I. training and administer E.Q. tests, despite the lack of any agreement on...
