Communication Risks and Best practices in Global Software Development

Ajmal Iqbal, Cigdem Gencel, Syed Shahid Abbas

ABSTRACT Context. Global Software Development (GSD) or Global Software Engineering (GSE) is defined as the plan of action in which the software development is performed under various boundaries, such as temporal, political, organizational and cultural [1,2] . The projects developed in globally distributed environment are containing more risks than projects developed in collocated environment because of different challenges such as temporal, geographical and socio-cultural distances [67]. In this thesis communication risks have been discussed along with their causes and effects that hinder the effectiveness of GSD projects. Moreover mitigation practices to resolve communication risks and their negative impacts are also discussed. Objectives. The study describes the identification of communication risks, their causes, effects and the practices to mitigate the risks from both...