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The American workplace

Casey Ichniowski

"This volume contributes to a growing consensus about effective workplace practices. The volume combines detailed studies of single industries (automobile assembly, apparel, and machine tools) with cross-industry studies of financial performance. Compared with most past investigations, the research described here has better measures of both workplace practices and organizational performance. The contributors find that systems of innovative human resource management practices can have large effects on business performance. Success comes not from any single innovation, but from a coherent system encompassing pay, training, and employee involvement."--BOOK JACKET.

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