Clicky

Emerging perspectives on services marketing by Leonard L. Berry and similar books you'll love - Bookscovery

Home > Authors > Leonard L. Berry > Emerging perspectives on services marketing

Emerging perspectives on services marketing

Leonard L. Berry, Leonard T. Berry, G Lynn Shostak

vi, 146 p. : 28 cm

See on goodreads

Recent activity

Rate this book to see your activity here.

2 Books Similar to Emerging perspectives on services marketing by Leonard L. Berry

Bookscovery readers who liked Emerging perspectives on services marketing also like Servqual, a multiple-item scale for measuring customer perceptions of service quality, and Ten lessons for improving service quality. How many of these have you read?

Comments and reviews of Emerging perspectives on services marketing

Please sign in to leave a comment