In real time

Sandor Boyson, Lisa H. Harrington, Thomas M. Corsi

"The age of the real-time supply chain has finally arrived. Thanks to an emerging technology construct - the Internet-based "mega-portal" - companies can now connect instantaneously to suppliers, distributors, manufacturers, customers, and alliance partners around the world. Online access to up-to-the-minute information enables companies to improve communication and project management across the entire supply chain, promote collaboration across departments, and enhance customer service and financial operations. The results are stunning; for example, a recent survey reports dramatic increases in revenues and customer retention, along with decreases in operating costs and product cycle times." "Drawing from extensive primary research, this book presents detailed examples of how organizations as diverse as Coca-Cola Bottling Company, Dell, and the U.S. Department of Defense are creating...

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