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Value-based marketing for bottom-line success

J. Nicholas DeBonis, Eric W. Balinski, Philip Allen

A market-tested process for beating the competition by giving customers the value they wantMarketers get too caught up in selling features and competing on price. Because, when all is said and done, customers buyand will pay well forvalue. Value-Based Marketing for Bottom-Line Success details methods for identifying profitable customers, and then reaching those groups by creating and managing a focused marketing strategy based on delivering value at every turn.It’s no secret that customers will almost always act in their own best interests. Value-Based Marketing for Bottom-Line Success helps marketers identify and feed those interests, outlining a value creation and delivery process for competing profitably by:Identifying value expectations of target customersDetermining and communicating the ability to deliver that valueDelivering the value promised

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