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Is yours a learning organization?

by Amy C. Edmondson

Few managers today need to be reminded that rapid environmental change creates a need for flexible, adaptive organizations. By now, it's almost a cliché: as competition intensifies, technology advances, and customer preferences shift, organizations must pay increasing attention to learning, improvement, and change. Inidividuals - from senior executives to front-line associates - must master new skills. Groups must become more adept at creating acquiring, and transferring knowledge. And organizations must update and refine their strategies, structures, processes, and relationships. Without...

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