Is yours a learning organization?

Amy C. Edmondson

Few managers today need to be reminded that rapid environmental change creates a need for flexible, adaptive organizations. By now, it's almost a cliché: as competition intensifies, technology advances, and customer preferences shift, organizations must pay increasing attention to learning, improvement, and change. Inidividuals - from senior executives to front-line associates - must master new skills. Groups must become more adept at creating acquiring, and transferring knowledge. And organizations must update and refine their strategies, structures, processes, and relationships. Without movement on all of these fronts, it is easy to fall behind.