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Servqual

A. Parasuraman

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16 Books Similar to Servqual by A. Parasuraman

Bookscovery readers who liked Servqual also like A conceptual model of service quality and its implications for future research., A Conceptual Model of Service Quality and Its Implications for Future Research (Report No 84-106) and Ama Educators' Proceedings Enhancing Knowledge Development in Marketing 1990 (Ama Educator's Proceedings Enhancing Knowledge Development in Marketing). How many of these have you read?

A conceptual model of service quality and its implications for future research. by A. Parasuraman

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A Conceptual Model of Service Quality and Its Implications for Future Research (Report No 84-106) by A. Parasuraman

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Ama Educators' Proceedings Enhancing Knowledge Development in Marketing 1990 (Ama Educator's Proceedings Enhancing Knowledge Development in Marketing) by A. Parasuraman

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An Empirical examination of relationships in an extended service quality model by A. Parasuraman

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I/M Marketing Research by A. Parasuraman

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Marketing research by A. Parasuraman

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Marketing Research by A. Parasuraman

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Marketing Research by A. Parasuraman

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Marketing Research With Webcard And S P S S Cd-rom by A. Parasuraman

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Moving forward in service quality research by A. Parasuraman

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Servqual, a multiple-item scale for measuring customer perceptions of service quality by A Parasuraman

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Spss Software by A. Parasuraman

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Techno-ready marketing by A. Parasuraman

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Ten lessons for improving service quality by Leonard L. Berry

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The Nature and Determinants of Customer Expectations of Service (Working Paper, Report No 91-113) by A. Parasuraman

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Understanding Literature Mla Update Paperback Plus Kalaidjian Understanding Andwriting About Literature by A. Parasuraman

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