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Service quality in academic libraries

Hernon, Peter.

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19 Books Similar to Service quality in academic libraries by Hernon, Peter.

Bookscovery readers who liked Service quality in academic libraries also like An action plan for outcomes assessment in your library, Assessing service quality and Delivering satisfaction and service quality. How many of these have you read?

An action plan for outcomes assessment in your library by Hernon, Peter.

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Assessing service quality by Hernon, Peter.

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Delivering satisfaction and service quality by Hernon, Peter.

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Developing collections of U.S. government publications by Hernon, Peter.

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Evaluation and library decision making by Hernon, Peter.

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Federal information policies in the 1980s by Hernon, Peter.

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GPO's depository library program by Hernon, Peter.

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Library and library-related publications by Hernon, Peter.

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Microforms and government information by Hernon, Peter.

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NASA/DoD aerospace knowledge diffusion research project by Hernon, Peter.

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Public access to government information by Hernon, Peter.

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Public access to New Zealand government information by Hernon, Peter.

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Statistics by Hernon, Peter.

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Statistics for library decision making by Hernon, Peter.

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The next library leadership by Hernon, Peter.

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Unobtrusive testing and library reference services by Hernon, Peter.

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Use and non-use of government publications by social scientists in selected academic institutions by Hernon, Peter.

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Use of government publications by social scientists by Hernon, Peter.

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U.S. government on the Web by Hernon, Peter.

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